Frequently Asked Questions
Booking & Availability
We primarily provide travel services across Himachal Pradesh, Punjab, Uttarakhand, Jammu & Kashmir, and Leh Ladakh. On special requests, we also offer bookings for trips anywhere in India.
You can book a transport service through our website, call us directly, or contact us via WhatsApp. Please provide your travel details, including dates, destination, and any special requests.
Yes, we offer both one-way and round-trip bookings depending on your travel requirements.
Absolutely! We specialize in long-distance and multi-day trips across India. Just let us know your travel itinerary, and we will arrange everything.
Pricing & Payment
No, all fuel costs, road taxes, and vehicle maintenance are covered by Prince Travels. You don’t need to pay any extra fees for these services.
We accept cash, bank transfers, and digital payments via UPI. Payment details will be shared upon booking confirmation.
You can request a quote by providing your trip details (destination, travel dates, and number of passengers) through our website, phone, or WhatsApp. We will get back to you with pricing and availability.
Cancellations & Modifications
- Cancellations made more than 12 hours before the trip qualify for a full refund.
- Cancellations within 12 hours incur a 25% fee.
- Same-day cancellations or no-shows result in the forfeiture of the deposit or payment.
You can modify your booking (such as changing the pick-up time or destination) at least 12 hours before the trip by contacting us. Changes are subject to vehicle availability, or in special cases, you can modify the trip during the journey if necessary
You can modify your booking (such as changing the pick-up time or destination) at least 12 hours before the trip by contacting us. Changes are subject to vehicle availability.
Services & Special Requests
Yes, all our bookings include professional and experienced drivers to ensure a safe and smooth journey.
Yes, we offer transport for group travel, school trips, wedding barats, and other special events. Contact us for custom arrangements.
Yes, we provide services outside these regions. On customer requests, we can take bookings for any destination within India.
Trip & Vehicle Information
In the unlikely event of a breakdown, we will arrange an alternate vehicle as soon as possible to ensure minimal disruption to your journey if available, or we can refund the remaining amount in case of worst case scenario.
No, we cater to both short trips within a city and long-distance journeys across India, with no limitations on distance.
Yes, we provide services outside these regions. On customer requests, we can take bookings for any destination within India.
If you have any other questions please feel free to call us
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To know more about our policies please read all the policies
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